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12b Karalta Lane Erina
(opposite Harvey) 

Weekdays: 9:30 – 4:30
Saturday: 1:00 – 4:00

Custom Made Gaming PCs & Workstations Since 2008

 Shop: 12b Karalta Lane Erina Open! come in & check us out

2 Year WarranTy

+ AuTomaTic exTended parTs warranTy

We geT you Gaming again ASAP

The construction/build of your PC comes with a 2 year quality guarantee & warranty. This means if any hardware related issues appear within the first 2 year period PC GAMER will diagnose the issue, and then manage the warranty replacement process of any faulty parts with the manufacturer (or supplier) on your behalf.

AuTomatic ExTended WarranTy

Don’t pay more for an extended warranty! as all PCGAMER gaming computers and PC workstations are automatically covered by our outrageous extended part warranty. We will honour the individual warranties on the parts in your system that may extend beyond the standard 2 year system warranty. For example parts like power supplies and motherboards often have 3-5 year part warranties. Should anything fail we will hunt down these parts for you.

Temporary ReplacemenT ParTs

Additionally where it is possible, we will offer temporary replacement parts to get your PC up and running while we are waiting for warranty claims to be processed by the parts manufacturer or the parts supplier. 

This can take between 2 weeks (when the faulty part is new and still in common stock) or sometimes up to 6 months (eg if the part fails on the 5th year of its 5year warranty). 

These temporary replacement parts provided by PCGAMER are unlikely to be the same as the parts under investigation, however they will be good enough to make your PC “usable” while we wait for the original part warranties to be processed.

Changes Made To original Spec

We do encourage DIY upgrades to your PC, however please understand that we cannot provide our quality guarantee & warranty to any parts that are not original to the system.

Additionally we cannot be held responsible for any damages the original system components (purchased from PCGAMER) may cause to other PCs if they end up being migrated into another system.

WarranTy Exclusions

It is important to note that our quality guarantee and warranty is unable to cover damage or faults due to the following instances:

  • Physical damage, such as dropping the PC or damage done while in transit.
  • Damaged caused by irregular mains power such as a power surges etc.
  • Damage caused by environmental effects such as salt, condensation / moisture or extreme heat.
  • DIY upgrades causing damage to the original system components purchased from PCGAMER.
  • Damage caused by the improper or incorrect use of software, eg: corrupted Windows operating systems or bad BIOS updates.

Amazing reviews

VisiT, Email & Call uS NOW!

Come into our store and chat with us about your PC. We know everything there is to know about gaming PCs and can easily recommend an ideal setup for you.

12b Karalta Lane Erina
(opposite Harvey Norman) 

0414 722 014